OUR STORE POLICIES
Because We Care
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair, and transparent policies for our customers. Learn more below and reach out with questions.
RETURNS AND REFUNDS
We want all our customers to be happy and 100% satisfied!
We're a small workshop that hand-makes and customizes each order we handle. We handle all returns on a case by case basis. Please contact us about returns and refunds. In general, we will accept refunds on all merchandise minus the shipping cost both ways. We aim to maintain 100% satisfaction and if there is anything wrong with your order we will do everything to make sure every customer is happy with their FlipSlips.